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Social Media Management of Parmanand Medical Centre - BrandKob Portfolio 03
Reflect Excellence in Healthcare with Social Media
01.

Company Profile

Parmanand Medical Centre, led by Dr. Shekhar Shrivastav, the Head of Orthopedics at Sant Parmanand Hospital, is a multi-specialty medical center offering expert care in Orthopedics, Cardiology, Physiotherapy, and Gynecology. Located in Yamuna Vihar, Delhi, the center is dedicated to providing accessible, affordable, and top-quality healthcare services to the local community. Driven by the conviction that everyone deserves access to specialized care in their neighborhood, Parmanand Medical Centre strives to make a significant impact on the availability of healthcare in the region.
Social Media Management of a Medical Centre - Parmanand Medical Centre - BrandKob Portfolio Image
Parmanand Medical Centre – Social Media
Social Media Management of a Medical Centre - Parmanand Medical Centre - BrandKob Portfolio Image
02.

The Brief

Parmanand Medical Centre required a comprehensive social media strategy to showcase the breadth of its services while also providing a platform for education, engagement, and community outreach. The goal was to create a dynamic and visually appealing presence that would:

– Reflect the professionalism of the center.

– Highlight the specialties offered.

– Engage a wide range of audiences, from local community members to potential patients.

– Ensure regular, consistent, and high-quality content across all major social platforms, including Instagram, YouTube, Facebook, Google Business Profile, LinkedIn, Threads, and WhatsApp.

The key requirements included:

– A content calendar that planned out posts for the month, allowing room for adjustments.

– A-Z content creation, from planning and scripting to designing and posting.

– Professional video shoots of doctors, creating YouTube videos, reels, and shorts.

– Regular engagement and monitoring to ensure timely responses and interaction with the audience.

– Complete management of all platforms, ensuring each one was optimized for the target audience.
Social Media Management of a Medical Centre - Parmanand Medical Centre - BrandKob Portfolio Image
Social Media Management of Parmanand Medical Centre - BrandKob Portfolio
03.

The Approach

Research & Strategy Development

  • Conducted thorough research into the medical industry’s social media best practices.
  • Analyzed competitors and gained insights into Parmanand Medical Centre’s target audience.
  • Developed a strategy that highlighted the medical center’s expertise while maintaining an approachable and informative tone.



Content Calendar Creation

  • Designed a monthly content calendar to maintain a streamlined and consistent social media presence.
  • Post Types: Reels, stories, single posts, carousels, YouTube videos, and YouTube shorts.
  • Themes & Topics: Focused on health topics, medical services, doctor introductions, patient testimonials, and special offers.
  • Post Timings: Strategically scheduled posts to engage audiences during peak hours.
  • Allowed flexibility for real-time adjustments, such as sudden announcements or trending healthcare topics.



Content Creation & Design

  • Topic Research: Researched trending medical topics, common patient queries, and relevant industry news to create engaging posts.
  • Design: Crafted content with a clean, professional aesthetic aligned with the medical center’s branding for platform consistency.
  • Platform-Specific Content:
    • Instagram: Carousels, stories, and reels featuring professional graphics and informative text.
    • Facebook & LinkedIn: Detailed posts and articles offering deeper insights into services and specialties.
    • YouTube: Planned and scripted videos on services, doctor interviews, and healthcare tips.
    • Google Business Profile: Highlighted daily updates, patient reviews, and quick health tips optimized for local search.



Video Production & Editing

  • Organized professional shoots with doctors to capture healthcare tips, patient care stories, and insights.
  • Professionally edited videos for conciseness, engagement, and alignment with the brand’s aesthetic.
  • Created short-form content, such as reels and shorts, to leverage high engagement rates on Instagram and YouTube.



Community Engagement & Monitoring

  • Actively managed each social media account to ensure consistent engagement through:
    • Prompt responses to comments and messages.
    • Interactive stories with polls, quizzes, and Q&A sessions to encourage audience participation.
    • Regular follow-ups with interested individuals, converting inquiries into appointments and consultations.



Analytics and Optimization

  • Monitored social media performance using analytics tools.
  • Key Actions:
    • Refined strategies and optimized content based on performance data.
    • Tracked metrics such as reach, likes, shares, and comments for continuous improvement.
    • Adjusted post types and timings to maximize visibility and interaction.
Social Media Management of a Medical Centre - Parmanand Medical Centre - BrandKob Portfolio Image
Social Media Management of Parmanand Medical Centre - BrandKob Portfolio 07
Social Media Management of Parmanand Medical Centre - BrandKob Portfolio
04.

The Outcome

– Comprehensive Content Strategy: From health tips and doctor introductions to patient testimonials and special offers, every post was thoughtfully planned to resonate with the audience.

– Multiplatform Approach: We strategically managed Instagram, YouTube, Facebook, Google Business Profile, LinkedIn, Threads, and WhatsApp, ensuring a consistent and engaging brand presence across all platforms.

– Professional Video Content: With doctor-led video shoots, we provided insightful content that elevated the brand’s credibility and authority in the healthcare industry.

– Engagement Focus: Regular interaction with followers via comments, Q&A sessions, and posts led to increased engagement and trust among the community.

– A-Z Management: From content creation to posting and community management, we handled every aspect of the social media strategy, ensuring a seamless and effective social media presence.
Social Media Management of Parmanand Medical Centre - BrandKob Portfolio
The social media strategy implemented by BrandKob was transformative for Parmanand Medical Centre. Not only did they help us create a modern, engaging social media presence, but they also ensured that our posts were educational, informative, and aligned with our vision of accessible healthcare. The engagement from patients has been overwhelming, and we’ve seen a significant increase in appointment bookings due to the social media content they’ve created. Their attention to detail and proactive management made the process smooth and effective. We’re grateful for their expertise in building a brand that our patients trust and feel connected to!
Mr. Dinesh Kumar
Founder
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